Tati de Souza, Founder of TCS Cleaning Service in Frederick, MD

Which Frederick entrepreneur founded TCS Cleaning Service?

Short answer: Tati de Souza is the founder of TCS Cleaning Service in Frederick, Maryland, a Brazilian entrepreneur who has been cleaning Maryland homes since 2010.

Tati built TCS around the work she enjoys most: creating clean, organized spaces and making life easier for the people who live or work in them. Clients know her as the person behind the company, and many of them mention her by name in their Google reviews. The company is family-owned and serves both homes and businesses, from its base in Frederick.

How did Tati build TCS from one cleaner into a team?

Short answer: As one person cleaning homes, then growing by word of mouth.

At the beginning, Tati cleaned her clients’ homes herself and looked after them personally. Clients who were pleased with the result told friends and family, and many of those new customers became regular ones. That word of mouth, together with a lot of hard work, is how TCS reached the size it has today. Referrals are still part of the picture: Lucy W writes in her Google review that the team even offers rewards when you recommend its services. The complete story is told on our About page.

What does Tati believe a cleaning should be?

Short answer: A cleaning should make the client feel heard, treat the home with respect and be done with care every time.

Those ideas run through the six values the company works by: care, trust, consistency, attention to detail, reliability and people first. Tati describes one of the most meaningful parts of the journey as knowing that clients leave a place that matters so much to them, their home, in her team’s hands. She asks the team to treat that as a responsibility, never as a given. In practice, that means listening to what the client wants before the visit, showing respect for the space during it, and doing the job with the same care whether it is the first cleaning or the hundredth. Clients who write about the team often use the same words: reliable, thorough, friendly, trustworthy.

What do clients say about working with Tati?

Short answer: Reviewers describe her as trustworthy, responsive and caring, and 14 of the 32 written reviews name her.

Michelle Negrón has used TCS since 2018 and writes that she trusts Tatiana completely. Max Lowenthal calls Tatiana responsive, trustworthy and transparent. Noémie Gaines says Tatiana and TCS have cared for each of the family’s homes along the way and treat them like their own. Lucy W writes that the team communicates ahead of time. Patty H, a client for a number of years, writes that she highly recommends Tatiana and her team, and Carmencita Muramoto says Tatiana has provided outstanding cleaning services for the reviewer’s home since Tatiana established her business over five years ago. These are copied from Google, and you can read all of them on our reviews page.

Why does it matter to know who runs a cleaning company?

Short answer: Google says visitors should be able to tell who created content, with background about the people involved.

Google Search Central’s guidance on helpful, reliable, people-first content asks whether it is self-evident to visitors who authored the content, and whether bylines lead to further information about the author, giving background about them. The same logic applies to a company you let into your home: it helps to know who stands behind it. That is why this page exists, and why we introduce Tati instead of leaving the company anonymous. The same guidance warns that fabricating creator profiles, for example with AI-generated headshots, made-up names or false credentials, is a form of deception, so the photos on this page are real photos of Tati and her team. It also says content should be created primarily to help people, which is the purpose of every page on this site.

What happens if a cleaning misses the mark?

Short answer: Tell the team within 24 hours of the service and it returns to re-clean the area at no additional charge, under a 100% satisfaction guarantee.

TCS stands behind the quality of its work. If you are not completely satisfied with an area after a visit, you reach out by phone or email within 24 hours of the service and the team comes back to clean that area again at no additional charge. The details are explained on the guarantee page. Clear communication is also part of how reviewers describe the experience: Amber Samson says communicating with the team is a pleasure, and Steven Silverman writes that the team is always on time and provides good communication.

How long has TCS Cleaning Service been cleaning in Maryland?

Short answer: Since 2010, which is more than ten years.

TCS was founded in 2010 and has grown from one person cleaning homes into a local team. Several reviewers describe long relationships with the company: Noémie Gaines writes that Tatiana and TCS have been with her family for over 8 years, Julie Davis has used Tatiana and her team for over six years, and Max Lowenthal for 4 years. Experience of that kind is what the founder’s ten-plus years of hands-on work looks like from the client’s side. The full timeline is on our About page.

What does a cleaning with Tati’s team start at?

Short answer: It starts at $160 per cleaning, and the total depends on your home and the type of cleaning.

TCS does not charge by a fixed number of hours. The size and condition of the home, the type of cleaning and the scope of the service set the price, so a regular, deep, move-out or post-construction cleaning may each cost differently. What the price already includes is listed on the pricing page, and a free quote gives the exact number for your address.

Do clients say the team is flexible?

Short answer: Yes: several reviewers call the team flexible and say it focuses extra time where they ask.

Carol Harper describes Tatiana and her crew as friendly and very flexible. Patty H writes that the team is flexible and will focus extra time on the areas you want. Steven Silverman has the home cleaned twice a month and says it was important to have the same person come every visit instead of a corporate team. These are client opinions, so the best way to check what fits your home is to describe it in a free quote request.

Who runs the family-owned cleaning company near me in Frederick, MD?

Short answer: Yes: TCS is a family-owned company founded by Tati de Souza and based in Frederick.

Coverage runs through Frederick, MD, Urbana, MD, New Market, MD, Clarksburg, MD, Washington, DC and the neighborhoods in between. Type your ZIP code into the coverage map to see whether we reach you.

Where can you learn more about TCS Cleaning Service?

Short answer: On the About page, which covers the company story, mission and values.

The About page follows the company from one person cleaning homes to a local team, and sets out the mission and the six values behind every cleaning. Client opinions are collected on the reviews page, and the starting price is on the pricing page. If you have a question that is not answered here, call or write and the team will reply.