Customer reviews · Frederick, MD
TCS Cleaning Service is rated 4.9 on Google from 36 reviews. Below are the 32 written reviews, house cleaning service reviews in our clients’ own words, grouped by what they talk about. Our Frederick-based team cleans in Urbana, New Market, Clarksburg and Washington, DC too.
Google reviews
Every written review from our Google profile, grouped by what clients talk about. Use the links below to jump to a group.
“I’ve been using Tatiana’s team for 4 years now and can confidently say they consistently perform great work! Tatiana is responsive, trustworthy, transparent. I would 100% recommend hiring!”
These are the written reviews on our Google profile, collected on September 29, 2026. To read every rating and comment on Google, including any critical ones, use the button above.
Clients for years
Nine reviewers describe working with TCS for years, from four years to more than eight, including one client since 2018.
I’ve been using Tatiana’s cleaning services since 2018 and she’s amazing! Super reliable, thorough, and always leaves my home spotless. I trust her completely and highly recommend her to anyone looking for great cleaning help.
I’ve been using Tatiana and her team for over six years, and they’ve been absolutely wonderful from day one! The team is reliable, thorough, and consistently leaves my home spotless.
We’ve been fortunate to have Tatiana and TCS with us for over 8 years, and I can’t recommend her highly enough. They have cared for each of our homes along the way and always treats them like her own.
Tatiana has provided outstanding cleaning services for our home since she established her business over 5 years ago. I am happy to say she and her team continue to provide us with their hard work and great service!
Great Professional services, and I have been using TCS for years. My house is cleaned well and TCS brings amazing energy in your home.
We have been a customer for a number of years. The team is always prompt, friendly and efficient. They are flexible and will focus extra time on the areas you want. I highly recommend Tatiana and her team!
I’ve been using Tatiana’s team for 4 years now and can confidently say they consistently perform great work! Tatiana is responsive, trustworthy, transparent. I would 100% recommend hiring!
Tatiana and her team do an AMAZING job! Caring, professional, and thorough! We have used this company for years and we have been very happy! Highly recommend
I would highly recommend TCL Cleaning Services! Been a client for a number of years great service, reliable and trustworthy.
Recurring cleaning
Five reviewers who book recurring visits tell what they notice when the team has been, from friendly, flexible staff to a home that is spotless when they leave.
Great cleaning service. Cleaners are friendly and efficient. Prices are competitive. We have been very happy with our bimonthly cleanings.
Tatiana and her crew are excellent cleaners! They are also very friendly and very flexible. It’s been a delight having them clean my house and I plan to continue the service! Thank you, TCS!
They are always on time, professional, and provide good communication. We have them clean our home twice a month and it’s always spotless when they leave. It was important to us that we have the same person come every visit and not some corporate team. I highly recommend Tatiana.
TCS Cleaning Services had been cleaning my house for the past few months. They are professional, offer excellent service at reasonable prices, responsive to text messages and lovely to work with.
TCS did a good job for us. They cleaned every other week. Very friendly, trustworthy, and kind staff.
Deep cleaning & organizing
Three reviewers talk about a deep cleaning or the organization service, with details such as windows, baseboards and the inside of the trash cans.
They were great! They did a deep clean at my house and oh man, what a difference! They cleaned the windows, under the rugs, baseboards and even inside the trash/recycle cans! I will have them coming back for regular cleaning every two weeks, I super recommend Tati and her crew!
I have used TCS cleaning service for 2 years and they are very professional and fantastic at what they do. I have done both deep cleaning and routine cleaning every 2 weeks. I am always impressed when I get home to beautifully cleaned home!
Hello, I highly recommend this company, they are very professional, they left my house wonderful, the organization service was also great. The team is very dedicated, they are fantastic, thank you very much.
More Google reviews
The other fifteen written reviews, from families, referrals and clients who simply wanted a clean home.
Tatiana and her team are very professional and detail-oriented! They will work with you to make sure you get what you need and are satisfied with your service. Communicating with the team is a pleasure. They left my home looking pristine and I can’t wait to have them return!
I’m very happy with the cleaning service provided. The lady was professional, punctual, and paid great attention to detail. My home looks spotless and fresh, and she made sure every area was thoroughly cleaned. I appreciate her friendly attitude and efficiency. I would definitely recommend this service and use it again.
With young kids and expecting, getting the house clean can be challenging… but TCS Cleaning Services made my house look immaculate as we are expanding our family. I’m so grateful for their great attention to detail. They have a customer for life!!!!! Thank you TCS!!!
Tatiana and her team always do an amazing job. They communicate ahead of time, work diligently and quickly, and offer amazing rewards when you recommend their services! So happy to have a clean, sparkling home because of them!
TCS Cleaning Services has been a godsend! Everyone who I’ve talked to has been very professional, responsive and detailed to the tasks. I am very happy with them!
TCS cleaning was great doing my cleaning. Very professional and very detailed oriented. I will definitely use their services again.
Tatiana is a dedicated, dependable professional. We appreciate the cleanliness of our home are are grateful for her and her team.
TCS always does a great job! They are careful and very detailed. I’ll be sure to recommend them to anyone who asks!
Very happy with TCS cleaning. Very responsive and thorough.
Highly recommend this company. Very professional and efficient.
TCS is wonderful! Very responsive and efficient. Would highly recommended!
Impeccable work, my house was super clean and smelling great, great professionals!!!
Amazing service! Very thorough and careful.
Love them!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Our services
Reviews mention recurring and deep cleaning most. These are all eight TCS services across Maryland and Washington, DC.
Deep cleaning is a top-to-bottom reset: it lifts built-up grime, reaches the spots routine cleaning skips and gets your whole home to a true clean. It’s the service we recommend for a first visit, with windows inside already included and add-ons like the inside of the fridge and oven.
Deep cleaning for Deep Cleaning ServicesRecurring house cleaning, also called regular cleaning, keeps your home clean on a schedule you choose: every week, every two weeks or once a month. You get a fresh home every visit, without having to ask.
Recurring plans for Recurring House Cleaning: Weekly, Biweekly or MonthlyA standard cleaning, the classic maid service visit, is a one-time refresh of the rooms you use every day: the kitchen, the bathrooms and the common areas. It’s a smart pick before guests arrive or between deep cleans.
Standard cleaning for One-Time Standard CleaningMove-out cleaning helps you hand over an empty home or apartment spotless, and move-in cleaning gives your new place a fresh start. Wall washing, mold removal and exterior areas aren’t part of this service.
Move-out cleaning for Move-In and Move-Out CleaningTurnover cleaning between guests: fresh linens, hotel-style beds, restocked essentials and a damage report for the host, so the next check-in starts spotless.
Airbnb cleaning for Airbnb and Short-Term Rental CleaningOffice and commercial cleaning, also called janitorial service, for offices, stores, clinics and studios, on a weekly, biweekly or custom schedule planned around your business hours.
Office cleaning for Office and Commercial CleaningAfter a remodel or new build, we clear construction dust and debris so the space is ready to use. Basement, paint, grout and organizing add-ons are available.
Post-construction for Post-Construction and Renovation CleaningSeasonal cleaning pairs a deep refresh with organizing, including the seasonal wardrobe and decor swap, for a new season, a holiday or a special occasion.
Seasonal cleaning for Seasonal CleaningTell us about your home and we’ll recommend the right service, with a free quote within 24 hours on business days.
Get a Free QuoteOur team cleans in Frederick, Urbana, New Market, Clarksburg and Washington, DC, plus nearby communities in Frederick, Washington, Montgomery and Carroll Counties. Search your ZIP code to see if we reach your home.
Coverage
Type your city or ZIP code and the map will show it.
Not on the map? Call (240) 540-4545 or contact us and we’ll tell you if we can clean at your address.
Quick answers about our Google reviews and how to read them.
TCS has 36 reviews on Google with a 4.9 rating, as of September 29, 2026. This page shows the 32 that include written comments, so it works as our Frederick, MD cleaning service reviews page.
Out of the 32 written reviews, 14 mention professionalism, 14 recommend TCS, 11 praise the thoroughness or attention to detail and 9 mention communication or responsiveness.
Yes. They are copied from our Google Business Profile, with the client’s name and the date Google shows. Five long reviews appear in the shortened form Google displays, ending at the last full sentence.
Four Google reviews have no written comment, or are a critical review. This page shows the written reviews. To read every rating and comment, including critical ones, see our Google profile.
Reviewers mention working with TCS for years, from four years to more than eight, including one client since 2018.
Yes. Reviewers describe visits every other week, twice a month and on a regular schedule. Read them in the recurring cleaning group above, or see our regular cleaning page.
Sign in to Google Maps, search for TCS Cleaning Service, click Write a review, choose your stars and write your comment. Reviews are public and cannot be anonymous.
Request a free quote with your city or ZIP code and the service you need. We reply within 24 hours on business days, Monday to Friday.
Yes. TCS is insured and bonded, and our cleaners are background-checked. The work is backed by a 100% satisfaction guarantee.
Good to know
TCS Cleaning Service, a house cleaning company in Frederick, Maryland, has a 4.9 rating from 36 Google reviews. This guide summarizes what the 32 written reviews say, counts the themes they repeat, and explains what the FTC and Google say about genuine reviews, so you can read any cleaning company’s reviews, ours included, with the facts in hand.
Short answer: 14 of the 32 written reviews mention professionalism, 14 recommend TCS and 11 praise thoroughness or attention to detail.
We read the 32 written reviews and counted the themes, so you do not have to take our word for it. 14 mention “professional,” 14 include a recommendation, 11 praise the thoroughness or the attention to detail, 9 mention communication or responsiveness, and 9 mention years of working with TCS. The counts come from the text of the reviews as shown on Google on September 29, 2026, and they will change as new reviews arrive.
Short answer: 4.9 out of 5, from 36 Google reviews as of September 29, 2026.
Google shows 36 reviews for TCS Cleaning Service and a 4.9 average. Thirty-two of them include a written comment, and those are the reviews on this page. The other four are a critical review and three ratings without a comment. You can read every rating and comment on our Google profile. We list the date of the count because the number changes over time.
Short answer: Several reviewers say years: one has been a client since 2018, others for more than eight, six and five years, and four years.
Michelle Negrón has used TCS since 2018, Noémie Gaines writes “over 8 years,” Julie Davis “over six years,” Carmencita Muramoto “over 5 years” and Max Lowenthal “4 years.” Others write that they have been clients “for years” or “for a number of years,” and Ricky K says two years. Nine reviews mention years in total. A review that names how long the client has stayed is more informative than a single star rating, because it shows the service lasted. TCS was founded in 2010 by Tatiana de Souza in Frederick, Maryland.
Short answer: Yes: five reviewers describe visits every other week, twice a month or on a regular schedule.
Steven Silverman says the home is cleaned twice a month and is “always spotless when they leave,” and Ricky K and Ingrid Fernandes describe cleaning every two weeks. Beth McCracken-Harness writes that the team cleaned every other week, and Roxy Herbert mentions bimonthly cleanings. If a recurring schedule is what you want, read about regular cleaning, which runs every week, every two weeks or once a month.
Short answer: Ingrid Fernandes lists windows, under the rugs, baseboards and inside the trash and recycle cans, and Elaine Fratoni praises the organization service.
After a deep cleaning, Ingrid Fernandes writes “what a difference,” and lists the windows, under the rugs, baseboards and even inside the trash and recycle cans. Ricky K says he has booked both a deep cleaning and routine cleaning every two weeks. Elaine Fratoni, who used the organization service, calls it “great.” These are the details a deep cleaning is meant to reach. For the optional extras, see our cleaning add-ons.
Want a clean home like the ones in these reviews? Request a free quote.
Short answer: 9 reviews mention communication or responsiveness, and several praise the team for being flexible.
Lucy W writes that the team communicates ahead of time, Steven Silverman that they provide good communication, and Gadi Ben-Yehuda that they are responsive to text messages. On flexibility, Carol Harper calls the crew “very flexible,” and Patty H says the team is flexible and will focus extra time on the areas you want. Because a cleaning company comes into your home, how it communicates matters as much as how it cleans. If you would like to see how that works in practice, request a free quote and judge the reply time yourself: we answer within 24 hours on business days.
Short answer: Look for details, names and dates, and know that both the FTC and Google ban fake and paid reviews.
The FTC’s final rule on fake reviews prohibits fake or false consumer reviews and testimonials, compensation conditioned on writing a review with a particular sentiment, testimonials by officers or managers that do not disclose their connection to the business, and using unfounded threats or intimidation to remove a negative review. Google’s Maps policy says contributions should reflect a genuine experience at a place or business, and it prohibits incentivized or biased reviews and conflicts of interest, including employment relationships. A genuine review usually has a name, a date and specific details, as the reviews on this page do. This is general information, not legal advice.
Short answer: Sign in to Google Maps, search for the company, click Write a review, choose your stars and write your comment.
According to Google Maps Help, you sign in to Google Maps, search for the place, scroll on the left and click Write a review, click the stars to score the place, and then write your review if you want to. Google adds that all reviews are public, that anyone can find what you add, and that you cannot add an anonymous review. If you have worked with TCS, we would be glad to read your feedback on our Google profile.
Short answer: Look for specifics, a mix of dates, how long clients stay, and how the company communicates.
Specifics such as the rooms, the surfaces or the schedule tell you more than a generic “great job.” Check that the reviews span several dates, and not only recent weeks. Notice whether clients mention how long they have stayed, and whether they describe communication, because a cleaning company comes into your home. On this page, 9 reviewers mention communication or responsiveness. Then ask the company the questions the reviews cannot answer, such as insurance, background checks and what the quote covers.
Short answer: Right here, and on the TCS Cleaning Service Google profile, which shows every rating and comment.
If you search for Frederick, MD cleaning service reviews, maid service reviews or cleaning company reviews, this page collects the written Google reviews of a Frederick-based company that works in Frederick, MD, Urbana, MD, New Market, MD, Clarksburg, MD, Washington, DC and the communities around them. To check that we reach your address, use the coverage map or call during weekday hours.
Short answer: Yes. TCS is insured and bonded, and Tatiana “Tati” de Souza founded it in 2010.
Tati started TCS Cleaning Service in Frederick, Maryland in 2010, and the company now has more than ten years in business. Every cleaner is background-checked, and the 100% satisfaction promise is explained in our guarantee. Ready to see what the reviews describe? Ask for your free quote and we will reply within 24 hours on business days.
Want a clean home like the ones in these reviews? Request a free quote.
Request your free quote. Tell us your city or ZIP code and the service you need, and we’ll answer within 24 hours on business days.
Get a Free Quote