TCS Cleaning Service FAQ: Pricing, Services and Service Areas

Where do I start if I have never hired a cleaning service?

Short answer: Start with a deep cleaning, then decide whether you want visits on repeat.

A first deep cleaning gives your home a clean baseline, so later visits only have to maintain it. After that, many households choose a weekly, biweekly or monthly rhythm, while others book a single standard cleaning when they need a refresh. You do not have to decide everything at once: describe your home in a free quote request and the team will suggest where to begin. If you already know you want a steady rhythm, say so in the same message, because it affects how the first visit is planned.

Which of the eight services fits my situation?

Short answer: Match the service to the moment: a reset, a routine, a move, a guest turnover, a workplace or a finished renovation.

Deep cleaning resets a busy home, regular cleaning keeps it that way, and standard cleaning covers a single lighter visit. Move-in and move-out cleaning handles empty homes, Airbnb cleaning covers guest turnovers and office cleaning serves workplaces. Post-construction cleaning follows a renovation, and seasonal cleaning pairs a refresh with organizing.

What should I ask a cleaning company before I book?

Short answer: Ask how the price is set, what it includes, whether the team is insured and what happens if you are not satisfied.

Those four questions separate a clear offer from a vague one. At TCS the answers are on the record: cleanings start at $160 and a free quote tells you the expected cost for your home, the pricing page lists what the price includes, the company is insured and bonded, and a 100% satisfaction guarantee backs the work. Supplies are included too, so the only things you leave out are paper towels and trash bags.

How do I compare quotes from different cleaners?

Short answer: Compare the same scope, the same basis for the price and what is included in it.

Two quotes only mean something side by side if they describe the same work. Check how each price is set and what it is a price for, whether windows and the inside of cabinets are covered, and whether extras such as the fridge or oven are billed separately. TCS quotes a price for your home, starting at $160 per cleaning, and publishes the list of what that price includes on its pricing page, so you can lay it next to any other offer.

How do I prepare for the first visit?

Short answer: Leave paper towels and trash bags, and tell the team anything specific about your home when you ask for the quote.

TCS brings the cleaning products and supplies, so preparation is light. Mention details that affect the work, such as the size of the home, the rooms that matter most, pets, a preferred schedule or eco-friendly products of your own that you would like the team to use, in the comments of the quote form. The team uses them to plan the visit and prepare your quote, which is why the quote form asks for them up front. Nothing in that note has to be formal; a few plain sentences about how you use the home are enough for the team to work from.

One cleaning or a recurring schedule?

Short answer: A single visit suits an occasion; a schedule suits a home you want to keep consistently clean.

Book a one-time cleaning before guests arrive, after a busy season or at a move. Choose a recurring schedule when you would rather not think about it again: weekly for busy households, every two weeks as a common middle path, monthly as maintenance. Recurring clients also receive a loyalty discount, and reviewers often mention staying with TCS for years. Details are on the regular cleaning page.

What if I own a rental property or a business?

Short answer: TCS cleans short-term rentals between guests and offices, stores, clinics and studios on a schedule.

Hosts book turnover cleaning with a linen change, hotel-style beds, restocking and a damage report. Business owners book weekly, biweekly or custom visits planned around opening hours. In both cases the quote needs the type and size of the space and how often you need it, which you can send through the contact page.

What about moves, renovations and the change of seasons?

Short answer: Each has its own service: move-out and move-in, post-construction and seasonal cleaning.

An empty home gets a detailed move-out or move-in cleaning, and wall washing and mold removal are not part of it. After building work, post-construction cleaning clears dust and debris once the contractors are done. Before a holiday or a new season, seasonal cleaning adds organizing and the wardrobe and decor swap to a deep refresh. Tell the team your date and the work can be planned around it.

How do extras work?

Short answer: There are eight add-ons, offered with a deep cleaning, and windows inside are already included.

The add-ons are the inside of the fridge, the inside of the oven, the inside of the cabinets, laundry, closet and drawer organizing, the garage, the attic or basement and the patio. The fridge is a flat $80 when full and $60 when empty, the oven is a flat $50, cabinet interiors are $70 per hour, and the other add-ons are priced with your quote. Mention the ones you want in your request and the quote includes them. The add-ons page shows each one.

How can I tell whether a cleaning company is trustworthy?

Short answer: Look for insurance, background checks, a guarantee, a track record and reviews you can read yourself.

TCS is insured and bonded, its cleaners are background-checked, and it has served Maryland since 2010. Its 4.9 rating on Google comes from 36 reviews, and the written ones are collected on the reviews page. You can also see who is behind the company on the About page before you ever pick up the phone. Taken together, those signals tell you more than any single claim: who runs the business, who does the work, what protects you if something goes wrong and what other clients have written after years of visits.

What is the fastest way to get an answer?

Short answer: Call on a weekday between 8am and 5pm, or send the quote form and expect a reply within 24 hours on business days.

The phone line, (240) 540-4545, is open Monday to Friday, 8am to 5pm. Email goes to info@tcscleaningservicellc.com, and the form on the contact page collects everything the team needs for a price. A question does not have to be a quote request: the team answers either way.